Dear Student,
We understand that technical challenges can occasionally arise while navigating our online course. Rest assured, our 24/7 tech support is readily available to assist you in resolving any issues you may encounter. To streamline the process and ensure a prompt resolution, please follow these steps:
- Capture Screenshots: Take screenshots of the technical problem you are facing. Screenshots provide valuable visual context that helps our support team better understand your situation.
- Describe the Issue: Write a brief paragraph outlining the details of the problem you're experiencing. The more information you provide, the quicker and more accurately we can diagnose and address the issue. Remind them that you are a student - and not the site owner.
- Submit a Request: Click on the following link to access our support portal: Support Request Form. This form will guide you through the process of submitting your request for assistance.
- “Do you have a Kajabi subscription?” Answer NO
- “If necessary, do we have permission to access your Kajabi account?” Answer YES
The Kajabi Software dedicated tech support team will diligently review your submission and work to provide you with a solution in the shortest possible time. We value your commitment to your online course and are dedicated to ensuring a seamless learning experience.
Thank you for entrusting us with your education. Should you encounter any technical hurdles, know that our support is here to help you overcome them.
Best regards,
BCA Tech Support Team